Shipping policy

Shipping Policy — MAWJA

Thank you for shopping with MAWJA. We are committed to providing a smooth and reliable shipping experience for all our customers worldwide.

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly delayed.

Shipping times may vary depending on your location and local courier services.

Please note that delivery times are estimates and may vary due to customs, holidays, or carrier delays.

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Free shipping promotions may be available on selected products or orders.

Once your order has been shipped, you will receive a tracking number via email to monitor your shipment status.

Please allow up to 3–5 days for tracking information to update after shipment.

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

These charges are the responsibility of the customer.

Please ensure all shipping details are entered correctly at checkout.

MAWJA is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

While we work with trusted shipping partners, unexpected delays may occasionally occur.

If your order has not arrived within the estimated delivery period, please contact us and we will assist you as quickly as possible.

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the item and packaging.

We will review the issue and provide an appropriate solution.

If you have any questions regarding shipping or your order, please contact us:

We are always happy to help.